We Don’t Have Clients. We Have Partners And Relationships That Matter

Flagging risks and fixing problems is the baseline. With the right partner, your technology stays aligned with your goals, and you always know when to make the right moves to get where you're going. 

A Different Approach to IT Services, From Day One

There's a difference between IT that keeps your business running and IT that helps it grow. That's been the belief at TeamMIS since 1998, when the company was founded in Indianapolis. As technology changes, the principles behind a true partnership stay the same: 

  • Do the right thing. 

  • Act with integrity. 

  • Focus on what actually helps businesses succeed. 

In practice, that means taking time to understand how your business runs and what you're trying to achieve. Regular conversations and clear roadmaps keep technology in step with your goals rather than running ahead of them or falling behind. Your business gets a long-term strategy that improves how your team operates, reduces risk, and supports growth, with a partner who works like an extension of your team. 

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Not Your Typical IT Firm: Real Partnership That Goes Beyond Support

Any managed IT provider can handle support tickets. Most stop there. What separates a vendor from a true partner is what happens beyond the day-to-day — the conversations, the planning, the genuine investment in how your business runs and where it's headed. 

That commitment is why 95% of TeamMIS partners stay year after year. When you work with TeamMIS, you get a team of experts who are wired to help and treat your business as their own. Three principles guide everything we do: 

Believe

Everything we do is driven by a belief in the difference we make: in the value we provide, the knowledge we share, and the commitment to doing the right thing. 

That belief never wavers. It's what drives success for your business, and lets you always know we're working in your best interest. 

Trust

Genuine partnerships don't happen by accident. From the moment we start working together, we build trust through consistency, transparency, and accountability. And when outside expertise is needed, our connection to the TrustX Alliance gives you access to vetted partners held to the same standard. 

Invest

All of our relationships are long-term partnerships, not just service contracts. We invest a lot of time to understand your industry and make decisions with your growth in mind, so your technology supports innovation, keeps your business moving, and sets you up for a thriving future. 

What a Real IT Partnership Looks Like

Working with the right IT partner changes how your business operateshelping you make the critical decisions that move your business forward. Here's what you can count on from day one of our partnership: 

Risk-Free Partnership with a 90-Day
Satisfaction Guarantee

Choosing a new provider can feel like a leap of faith. You deserve to start with confidence. If this partnership isn’t the right fit within 90 daysyou’re free to walk away with no pressure. The partnership earns itself through tangible results. 

Quick, Effective Resolution

When something goes wrong, you can typically count on a fix in under 90 minutes, done correctly the first time, so your operations keep moving. 

Rapid Response When it Matters Most

When something goes wrong, you hear from us fast, typically within an hour. As we work through assessing and tackling your issue, your time is always respected, and your team is never left wondering what's next. 

Consistently High Satisfaction

The measure of a good partner is how you feel about working with them day in and day out. Our 98.7% Customer Satisfaction score reflects what businesses like yours consistently say about working with TeamMIS. 

What a Real IT Partnership Looks Like

Working with the right IT partner changes how your business operateshelping you make the critical decisions that move your business forward. Here's what you can count on from day one of our partnership: 

Mike Benbenek (Co-Owner & President)

For more than 30 years, Mike has helped businesses turn technology from a source of frustration into a reliable driver of progress. As the Owner and President since the company’s founding in 1998, his focus has always been the same: make IT dependable and aligned with how businesses actually operate.

With an MS in Information and Communication Sciences from Ball State University and many prestigious industry certifications, Mike brings both technical depth and practical insight to every decision. His leadership is rooted in our core values of Believe, Trust, and Invest. The result for partners is simple: reliable, secure, and innovative technology solutions that support long-term growth. 

Brett Walters (Co-Owner & Vice President)

Brett helps ensure your business stays secure and prepared for what’s ahead. As VP, he brings over 30 years of rich security and technology experience. Since joining the firm in 2003, Brett has been instrumental in guiding partners through critical business and technology decisions. 

Drawing from his background as an Information Security Contractor at Eli Lilly and IT Manager at ADT, he expertly aligns board-level initiatives with robust security policies to protect business assets and reputations. His focus is simple: reduce risk, strengthen security, and make sure technology supports your business without holding it back. The result is technology you can rely on so your team can work with confidence. 

Brett studied Business Administration at Indiana University Indianapolis and holds the prestigious Certified Information Systems Security Professional (CISSP) designation, which enables him to guide smart decisions that protect your data and operations. 

Outside the office, Brett brings that same focus and discipline to the ice as a hockey goaltender, and he enjoys gaming and spending quality time with his beloved family. 

See What's Possible When Technology Works in Your Favor

Ready to See What the Right IT Partner Can Make Possible?

There's a difference between IT that barely keeps you running and a long-term partnership that moves your business forward, where efficiencies are built into your systems and processes from the ground up. If you're ready to experience that difference, let's talk. 

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